This hotel is conveniently located in the heart of downtown, making it easy to explore the city. Situated near a major highway intersection, it only takes 20 minutes to get to the airport. The hotel is also right in the center of the "C" formed by the two hotels on the lower level, offering a unique view of the surrounding area.

The hotel's renovation process seemed poorly managed, causing inconveniences for guests.

Reasonable pricing and good location. Ammenities seemed adequate, my children enjoyed swimming and ordering room service to the hotel room. Hotel staff were very friendly, especially our housekeepers for room 225 - she spoke to us each time she saw us and remembered our room.

No continental breakfast available as compared to most other downtown hotels.

The hotel was adjacent to highway. Sincerely, it was a good stay. I do recommend this venue

The free wifi was a great bonus, and the room had everything I needed.

Location

No carts when we checked in. Had to find assistance and was finally given a laundry cart. The fellow that helped was very nice.

It was a no frills hotel as advertised

My daughter found a large clump of hair on a bed cushion, also it was difficult to find being hidden directly behind another to which it seemed to be linked. This could have been explained and saved driving several times around the block!

Great location walking distance to popular attractions. Comfortable beds and decent in-room amenities.

Customer service experience was poor. Unprofessional and disinterested staff.

Parking garage

Staff was slow, inconsiderate and rude. Insisted we had booked a king until I showed our Booking confirmation for a queen/queen. Acted like I was making it up. I did not feel like a guest of the hotel more like we were an inconvenience.

The room was very nice and pleasantly decorated. The staff was polite and helpful.

It was difficult to locate, but probably because we were unfamiar with the city. Including a map and directions for out of town guests when they book online would be very helpful.

The hotel exceeded our expectations in every aspect. the location was perfect for exploring the city, with all the downtown sites just a short walk away. Secondly, the hotel itself was in pristine condition, clearly indicating recent renovations. Our room was spotless and well-appointed, with a comfortable king bed and a spacious bathroom. Lastly, the staff were friendly and accommodating, making us feel like welcome guests throughout our stay.

No room for improvement, everything was top-notch.

The lady at he desk when we arrived was inviting and helpful, the location was perfect....(in our vacation, we included a trip to the Atlanta Braves game). Never having driven downtown Atlanta, the staff was very helpful in getting us headed the correct way to our destinations.

When we arrived after a long day of travel they did not have our reservation. We showed a printed confrimation from Booking. com, but that wasn't good enough! We had to call Booked.net and have them send a fax. The whole episoide took just over 40 min. Diring this process the hotel staff were rude acting put-out having to deal with us.

The hotel was clean and well-maintained, and the staff at the front desk were friendly and helpful. The convenient location made it easy for us to attend our nearby event. the hotel offered amenities like a fitness center and a pool, which were great for relaxation after a long day.

The restaurant had limited options and was a bit pricey. , the hot tub was not functioning properly, which was a disappointment.

This hotel offers great value for money, with affordable prices for a downtown location. It is within an easy walk to all the downtown sites, making it convenient for exploring the city. The rooms are in new-perfect condition and offer all the basic amenities needed for a comfortable stay. The breakfast provided is excellent, with a good selection of items and friendly staff.

All was fine.